Pure Energy

It seems as if the collective wisdom of those in state government were converted to pure energy it wouldn't be enough to blow their nose and the scientific community is united in that fact.

I give you the Iowa Appliance Rebate Program which went on the fritz promptly at the 8 a.m. start, a start that had been planned since at least January.

The program was contracted out to a firm from White Bear Lake, Minnesota.

The program is only available to Iowa residents and appliances must be purchased and installed for resident use in Iowa.

You can't buy an appliance online, but we'll send our money to Minnesota because of their expertise with other states and Fortune 500 companies?

On their website this firm offers a five point pledge to

Process rebates and perform all fulfillment services in the US quickly and accurately.
Work with your schedule by responding to requests promptly.
Introduce you to the rebate and promotion industry's best practices.
Respect your rebate and promotion budget as if the money were our own.
Remedy any issues to your satisfaction immediately.

They also say

Our niche is improving the customer and client experience through quick turn times, excellent quality, professional customer service and industry-leading technology

They failed!

If I were the Big Lug Nut, I'd ask for a refund.